Practice management software for accountants in Townsville
Finye is practice and client management software for accounting and bookkeeping firms in Townsville, QLD. Run client work, compliance and billing in one place.
Townsville practices juggle a broad client base, from sole traders and tradies across the suburbs to small companies, family trusts and self-managed super funds in North Queensland's largest regional centre. Whether your office sits near the CBD, in Aitkenvale or out towards Thuringowa, the day-to-day reality is the same: a steady flow of BAS, tax returns, bookkeeping and ad hoc client questions that all need tracking without anything slipping.
Finye brings that work into one place. It is practice and client management software built for Australian accounting and bookkeeping firms, combining a client database, a work-item service desk, recurring jobs, time tracking, invoicing, a compliance deadline engine and a client portal. Instead of stitching together spreadsheets, email folders and reminders, your Townsville team gets a single view of who owes what and what is due next.
Running a modern Townsville practice
Most firms in Townsville run lean, and the work is varied. One client is a sole-trader electrician chasing a quarterly BAS, the next is a discretionary trust with a property, and the next is an SMSF that needs its annual return and an audit coordinated. Finye gives every client a clear record, whether they are a company, trust, partnership, sole trader or SMSF, with their contacts attached so anyone on the team can pick up a query without digging through inboxes.
Client requests and internal jobs become work items on boards you can view as a kanban or a list. Each has a status workflow, priority, assignee, comments, attachments, checklists and subtasks. Email-to-ticket turns inbound client emails into work items automatically, so a question that arrives while your principal is out at a client site in Garbutt is logged rather than lost. For recurring obligations like quarterly BAS or monthly bookkeeping, templated jobs generate themselves on schedule, so nobody has to remember to set them up each cycle.
Managing client work end to end
Finye covers the full lifecycle, not just the to-do list. Staff can track time against jobs at their own charge rates, build up a WIP ledger, and bill straight from work in progress into draft invoices, with write-offs where needed. Invoicing and payments are built in: create invoices, take payment via Stripe or Square, send reminders and give clients a public pay page. Engagement letters can be generated and e-signed through Annature or DocuSign, with post-sign automation to kick off the work.
The client portal lets your Townsville clients log in to see their requests, upload documents, approve work and pay invoices, which cuts down the back-and-forth that eats up a practice's week. Document and PBC requests keep the chase for source records organised, and AML/KYC onboarding helps you meet your obligations when bringing on new clients. If you run on Xero, two-way sync keeps clients and contacts aligned across both systems. Metered AI features can summarise a long ticket, triage incoming requests, draft replies and help write knowledge-base articles, so your team spends less time on admin and more on advisory work. Our guides walk through setting each of these up.
Staying on top of ATO and QLD deadlines
The compliance engine tracks Australian lodgment obligations and due dates, including BAS, IAS, income tax returns and ASIC company reviews, with a practice-wide dashboard and a per-client view so nothing falls through the cracks across the July to June financial year. That visibility matters when your client list spans dozens of small businesses with staggered due dates.
Beyond ATO lodgments, Townsville firms also field questions tied to Queensland state obligations. As clients grow and take on staff, QLD payroll tax administered by the Queensland Revenue Office becomes relevant once wages cross the state threshold, and grouping rules can catch related entities out. Finye does not lodge state returns for you, but keeping every entity, contact and engagement organised in one place makes it far easier to spot which clients are approaching that territory and to manage the advisory conversations that follow. You can record the work as its own recurring job and track it alongside everything else.
Getting started
Finye is designed to be set up by the practice, not a consultant. Import your clients, point your shared mailbox at email-to-ticket, set up your recurring jobs and turn on the client portal when you are ready. Tenant branding lets you put your own firm's look on the portal and client emails, and enforced MFA keeps access secure. A leads CRM and an internal team wall round out the day-to-day tools.
If you run an accounting or bookkeeping firm in Townsville and want client work, compliance and billing in one system, create a free account and bring your first few clients across to see how it fits. You can read more in our setup guides before you commit.